COVID-19 Software and Access¶
How to get access to NARGA during lockdown alert levels¶
During lockdown levels students do not have all hour access to NARGA, we do not have enough space avilable for all NARGA students. Only students that have a sound motivation for access to NARGA, i.e. no laptop, no data etc. will have the oportunity to log a call on our service desk to request access. All other access for your classes will be granted to you by your lecturer (or assistant or demis etc). They will open the NARGA room for you when you go to class.
Please log a call for us on our Service Desk here.
Procedure (regulation) for students to gain access to Narga services:
How to install the University's Secure VPN - Citrix VPN¶
The secure VPN is necessary for all services that needs a secure connection into the university systems.
Please follow this Installation Guide very carefully to install the Citrix VPN. SecureVPN Setup User Guide
Science VPN and NARGA lab SSH¶
As a sciences student, you should be able to access https://suvpnnsc.sun.ac.za.
If you have trouble connecting and installing the VPN application, see the help section below.
Once connected you will be able to access internal sites and SSH to open.rga.stb.sun.ac.za or IP: 18.104.22.168 to make use of the NARGA lab image via command line.
How to print to the campus printers from home¶
In order to be able to print to the campus printers from home you will need to have VPN access
Then you will be able to set up and print to the Safecom printers
How to load printing credits online¶
From the my.SUN menu the following options must be selected if students would like to pay for, amongst others: STUDENT FEE, WASHING – STUDENTS, PRINTING, SHUTTLE SERVICE_TYGB, LAPTOP DEPOSIT
Undergraduate: Finances, Payment options, Fees – Student fees online payments, Card / EFT Payments, Payment by student, CAS login
Postgraduate: Accounts & Bursaries, Payment Options, Fees – Student fees online payments, Card / EFT Payments, Payment by student, CAS login
The following software can be downloaded from the link below.
|MATLAB||8 to 11 GB each|
|Mathematica||3.44 GB||Online option instructions|
|XLStat||81.9 MB||Latest version and license section|
This will direct you to SharePoint, where you will be able to download the software and install it on your own device whether it be Windows, Linux or Mac.
You can use Mathematica online instead of installing it.
Please note this is a paid feature made available to the university during lockdown and will expire on the 15 August.
- Create an account by selecting basic plan (sign up free)
Once complete, click or copy and paste this link into your browser: https://user.wolfram.com/portal/requestAK/806cdd549cf42966445c608efbf6475da41119ac
A screen should show like below (click to expand):
User Portal Page
At the Department drop down, select statistics. Then agree to the terms and condition and submit
Once completed an email will be sent to the NARGA support team for approval and only then will access be granted.
See below link for the latest version and a license key can be requested via NARGA service desk.
Information on Anti-virus software¶
Should you have any difficulty installing the software, please log a call with the NARGA Service Desk and one of our support staff will be in contact to assist.
For remote desktop support please download and install TeamViewer.
Note this will allow our support staff to remotely view your computer, with your permission.